Privacy Policy

At ZellarX Home Rentals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our online platform, request services, or communicate with us.

If you have any questions, please contact us at info@zellarx.digital or write to: ZellarX Home Rentals, 7630 Wood Hollow Dr Unit #231, Austin, TX 78731, USA.

Information We Collect

We collect information to provide and improve our home rental services. The types of data we may collect include:

Contact information: name, email address, phone number, postal address.
Account details: login credentials and preferences you set on our platform.
Booking information: stay dates, property selections, guest details, and related transaction data.
Payment information: billing details processed via secure third-party payment processors (we do not store full payment card numbers).
Usage data: device information, browser type, pages viewed, referring/exit pages, and timestamps.
Cookies and similar technologies: data to remember your preferences, enhance functionality, and analyze site performance.
Communications: inquiries, support requests, reviews, and feedback you provide.

How We Use Your Information

We use your information to operate and improve our services, including:

Processing bookings, payments, cancellations, and support requests.
Personalizing your experience and displaying relevant property options.
Communicating updates, confirmations, and service-related notices.
Improving site functionality, security, and performance.
Conducting analytics to understand usage and enhance user experience.
Meeting legal, regulatory, and compliance obligations.

Legal Bases for Processing (EEA/UK)

Where applicable, we process personal data on the following bases: performance of a contract, legitimate interests (such as improving services and ensuring security), compliance with legal obligations, and consent where required.

How We Share Information

We share information only as needed to provide our services and as permitted by law:

Service providers: Hosting, analytics, customer support, and payment processing partners under appropriate safeguards.
Property partners: Relevant booking details shared with property owners or managers to fulfill your stay.
Legal compliance: When required by law, regulation, or to protect rights, safety, and security.
Business changes: In connection with mergers, acquisitions, or asset transfers, subject to confidentiality safeguards.

International Transfers

If data is transferred across borders, we use appropriate safeguards such as contractual clauses or other lawful mechanisms to protect your information.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and legal requirements.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, update, or delete your personal information, and to object to or restrict certain processing.

Request access to the data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of data, subject to legal obligations.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@zellarx.digital. We may need to verify your identity before fulfilling your request.

Cookies and Similar Technologies

We use cookies and similar tools to remember preferences, maintain sessions, and analyze site performance.

Essential cookies: Required for core functionality and security.
Performance and analytics: Help us understand how users interact with our platform.
Preferences: Store your settings to improve your experience.

Most browsers allow you to manage cookie settings. Disabling cookies may affect certain features.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us data, please contact us so we can delete it.

Third-Party Links

Our platform may contain links to third-party sites or services. We are not responsible for their privacy practices. We encourage you to review their policies.

Do Not Track

Our site currently does not respond to Do Not Track signals. You can adjust browser settings to manage tracking preferences.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will post the updated version on this page. Continued use of our services after changes signifies acceptance of the updated policy.